This page provides an overview of settlement and newcomer services. For more detailed resources, community supports, and information, please explore the additional Resource Pages available on this website.
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Housing
City of London – Community Housing
Information and applications for Rent-Geared-to-Income (RGI) and other community housing options in London and Middlesex County.
London Cross Cultural Learner Centre (CCLC)
Settlement workers can help newcomers understand housing options, connect with housing resources, and navigate the process of finding accommodation.
Employment
London Cross Cultural Learner Centre (CCLC)
Provides newcomer employment support, including job-search workshops, employment planning, and preparation for the Canadian workplace.
Government of Canada – Job Search for Newcomers
Information about finding work in Canada, résumés, interviews, workplace culture, credentials, and Job Bank.
Health Care
Ontario Health Insurance Plan (OHIP)
Information about eligibility, applying for an Ontario health card, and accessing publicly funded health care.
Health811 Ontario
Free health advice and help finding health services in Ontario, including interpretation support in many languages.
Education & Language
London Cross Cultural Learner Centre (CCLC)
Provides language assessment and referrals to English-language programs, along with support navigating education and school registration.
Thames Valley District School Board – Adult ESL/LINC
Provides English-language learning opportunities for adults, including Language Instruction for Newcomers to Canada (LINC).
Thames Valley District School Board – International Languages
Offers elementary students the opportunity to maintain or develop their heritage language and learn about their cultural background. The program is open to students from TVDSB and other publicly funded school boards, with Saturday morning classes offered in a variety of languages, including Hindi, Punjabi, Bengali, Tamil, Gujarati, and Sinhala.
London Newcomer Youth Resource Hub (LNYRH)
A resource hub supporting newcomer youth in London with information and programs related to mental health, education and mentorship, leadership, volunteerism, and recreation. Resources are designed to help newcomer youth build confidence, develop skills, connect with their community, and thrive in their new home.
Transportation
London Transit Commission (LTC)
Provides public transit throughout London, including information about fares, routes, passes, and subsidized transit options for eligible low-income residents.
LTC Transit App
Real-time Bus Info
Not sure when your bus is coming? Enter your LTC stop number to see the next scheduled buses in real time. You can bookmark this page on your phone for quick access when you’re out and about.
Income-Related Transit Pass Program
Offers eligible low-income London residents a subsidized monthly London Transit pass. Eligibility is based on age, London residency, and household income. The current subsidized pass is $72 per month.
Community & Basic Needs
211 Ontario
A free, multilingual service connecting people with local resources for food, housing, employment, health care, financial assistance, and other community needs.
City of London – Financial, Food & Housing Assistance
Information about local programs that can help with food, housing, transportation, financial assistance, and other basic needs.
Government & Immigration
Government of Canada – Immigration & Citizenship
Official information about immigration programs, permanent residence, citizenship, refugee services, and settling in Canada.
City of London – Immigration & Settlement Services
Provides information about settling in London and connects newcomers with local settlement organizations and community resources.